Field Service East — FieldOne Systems, a cloud-based field service management solution provider, announced today that the company’s Senior Vice President, Jim Hare, has been selected by Field Service East to present the Field Service Innovation Spotlight: How Automated Service Routing Technology is Revolutionizing the Service Industry, Tuesday, September 25th at 3:20pm. The discussion will detail innovative methods for managing a complex, enterprise service organization, utilizing the most advanced, new routing technologies. In addition, FieldOne will showcase its Sky & Sky Mobile products at Field Service East, September 24 – 26, 2012, Grand Hyatt Atlanta, Buckhead, GA (Booth #12).
Sky & Sky Mobile products were developed as an enterprise-class SaaS platform that enables organizations to streamline their entire field service operations by efficiently scheduling and dispatching their technicians, while increasing productivity by eliminating many redundant and wasteful business processes. Built for enterprise-level scalability, FieldOne Sky integrates seamlessly with existing CRM or ERP solutions. Additionally, the SaaS model allows businesses to avoid any complex software installations, with instant upgrades delivered directly to the platform, optimum security and backup, limitless storage and “always-on” cloud capabilities.
FieldOne serves customers across dozens of industries such as, IT, and technology, medical and imaging, manufacturing, safety and security, waste management and many others. Hare’s presentation will address the challenges these industries face with regards to service dispatching in large scale environments, while drawing on past experiences to underscore how new technologies are rapidly improving the landscape.
“The probability of a dispatcher successfully locating and mapping the nearest technician, with the proper skill set, through the least amount of traffic, to comply with strict SLA requirements, is extremely remote — unless you have an automated software solution with the intelligence to assist,” Hare said. “At Field Service East, we will highlight the benefits of new routing algorithms that mask the extremely complex calculations and produce the most optimal solution in seconds, all through a simple, cloud-based interface.”
For more information or to learn more about the benefits of FieldOne contact 1.866.918.8324 or [email protected], or visit http://www.fieldone.com. To join the FieldOne Partner Program contact [email protected]. Follow FieldOne on Twitter, LinkedIn, YouTube, Blog, or Facebook.
About FieldOne Systems, LLCFounded in 2001, FieldOne Systems is committed to transforming the way service businesses manage their operations. The company’s flagship product, FieldOne Sky is an innovative, secure and scalable service management system providing field service companies with powerful tools to streamline their business processes. The revolutionary routing technology offers up-to-the-minute technician scheduling and dispatch, real-time status information, on-site wireless data entry, complete inventory control and much more. FieldOne Sky is an easy to use, all-in-one software solution. With FieldOne Sky, service organizations can more efficiently handle day-to-day activities without wasting considerable time and resources on duplicate work, and focus more on business development. FieldOne’s technology automates field service management for dozens of industries including: medical and diagnostic, property management, IT and technology, waste management, safety and security, mechanical contractors such as electrical, plumbing, HVAC and warehousing, distribution and logistics companies, and many more.
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