The issue of people not doing what you tell them to do is one of the most mysterious and frustrating parts of being a manager. How can you let go of this fantasy and stop getting angry with your employees?
Rather than let the problem continue to puzzle and frustrate you, leadership development expert Dan McCarthy says to, “start inspecting what you expect.”
He offers a simple, yet effective inspection system. If you say something is due in two weeks, send a reminder 2-3 days before it’s due. Then, on the due date, ask to actually see proof of what you’ve asked to have done. Use your Outlook calendar to set up task reminders to yourself and maintain checklists of what you’re asked people to do.
McCarthy notes, “Stop expecting people to do what they are told to do, and instead, help them do what they need to do. Like it or now, that’s your job as a leader.”