Librestream, global provider of remote collaboration and communication solutions, today announced a free program for enterprises facing business continuity and worker safety challenges related to COVID-19.
Librestream’s Onsight platform is deployed by hundreds of leading aviation, defense, manufacturing, energy and inspection companies around the world, enabling greater operational efficiency, reductions in carbon footprint and improved worker safety.
“The sudden onset of this pandemic means managers haven’t had time to prepare for the new reality we are facing with the novel coronavirus,” said John Bishop, president and chief executive officer of Librestream. “Many are scrambling to find safe, cost effective ways to ensure business continuity. Onsight is already helping hundreds of companies overcome distance barriers and keep workers safe. With this free program, we can extend the same opportunity to any organization.”
Librestream built its Onsight platform from the ground up to cater to the needs of deskless workers. This worker-centric focus includes the ability to collaborate securely across and within field environments including those where bandwidth and network connectivity is most challenged – such as a basement over cellular or an offshore oil rig over satellite.
Use cases can range from remote inspections of critical equipment and diagnostic assessments to telemedicine consults. Many organizations have announced travel/visitation bans to protect workers, making it impossible to work the traditional way. Instead, organizations are using Librestream’s Onsight platform to work remotely while still maintaining the benefits of an in-person meeting including content markup, sharing visual and audio assets, and more. Use of the Onsight software by existing Librestream customers has multiplied over seven times in the last month as businesses adjust to travel and other restrictions.
Onsight Connect remote expert software runs on smartphones, tablets, smart glasses, wearables and computers for a consistent, flexible and secure experience in the field.
Librestream will provide its Onsight Connect remote expert package to qualified organizations who are new to this capability. The package includes pre-configured Onsight Connect remote expert software and materials to get up and running within 24 hours. To initiate the qualification, organizations must fill out their information online and agree to provide feedback. There is no commitment to purchase of any kind. In addition, Librestream is also offering no charge, virtual training sessions. Interested customers can reach out to their Librestream contact.
For information on how Onsight is used, click here to read sample customer stories, or see how Volvo deployed Librestream to enhance after-market tech support and allow technicians in different regions to share information in real-time
About the Onsight Augmented Reality Platform
Onsight includes a broad range of augmented reality software capabilities including remote expert assistance, guided work instructions, and content capture and delivery, as well as optional inspection accessories.
The Onsight remote expert capability was built for deskless worker collaboration in secure and rugged environments. Key features include:
- Talk, stream video, share high-quality snapshots and content snips
- Add text and telestrate on screen
- Control the field camera remotely, adjust zoom or lighting and take pictures
- Operate in limited bandwidth environments, using less than 64 kbps
- Invite guests to bring in contractors, suppliers, and customers for collaboration
- Record Onsight sessions for future record keeping, audit, training and AI enablement
- Enterprise-grade security with end-to-end encryption and authentication
Librestream has been providing secure remote expert assistance to enterprises for over 16 years as part of its Onsight augmented reality platform. Onsight, deployed in over 120 countries, is built for workers to collaborate virtually and access content from the world’s toughest environments and for the most demanding enterprises. Onsight delivers measurable business outcomes including worker safety, cost savings, productivity gains, and improved customer service delivery. The company has been honored with numerous awards including the R&D100, the Delegates Award at Hazardex 2020, and the Field Service WBR Innovation award.