NanoSight, a manufacturer of nanoparticle characterization
technology, announced they have received notification of being recognized as an
ISO 9001 certified company.
The ISO 9000 family addresses “Quality
management.” When a company is given recognition as a certified company,
the organization has met the customer’s quality requirements and applicable
regulatory requirements, while aiming to enhance customer satisfaction and
achieve continual improvement of its performance in pursuit of these
objectives.
Jeremy Warren, NanoSight’s CEO, says, “I have worked in
firms where ISO 9001 compliance has eventually been forced upon them by
customer’s increasing demands. For me, the ISO structure of objectives and control
is a prerequisite to business growth; a genuinely helpful tool. Whether it’s a
calibration protocol or a measure of customer satisfaction, having it written
down in one place helps everybody. Our staff understands they can always
suggest modifications and updates, so not only are the systems flexible, they
are also up to date. When users know that the copies of work instructions are
current, they trust them and the system is worked hard. We have been using
these systems since start up, seven years ago and they have proved expandable
and flexible. ISO 9001 increasingly serves the international nature of the
business, operating worldwide and necessarily across a score of time zones. It
is especially useful in training distributors to maintain and support our
instrumentation.”
NanoSight, www.nanosight.com
