Thermo Discontinues eRecordManager Product

The Informatics & Services division of Thermo Electron Corp. has discontinued its eRecordManager software product, three years after its launch in July 2001, due to disappointing sales.

“Despite a great deal of initial interest from the market, sufficient sales have not materialized and the product has become commercially unviable”, Billy McKnight, the Managing Director of Thermo’s informatics business. Undefined market requirements and the changing regulatory environment, particularly the FDA’s re-interpretation of 21 CFR Part 11, have been contributory factors that have led to Thermo’s decision. Existing eRecordManager customers will be supported by Thermo for five years. The rest of the Informatics business’ software solutions, including its SampleManager and Nautilus LIMS products, Atlas Chromatography Data Systems (CDS) and the GRAMS suite of products, remain unaffected by the decision.

As a consequence of the decision, the ongoing consolidation of Thermo’s informatics development facility in Salem, NH into the divisions’ new US headquarters in Woburn, MA has been accelerated. This is resulting in the imminent closure of the Salem site and the loss of seven staff. Thermo’s Informatics & Services division employs over 300 people worldwide.