The contract cleaning industry is very competitive. This means that the potential client is forming an opinion about you-and comparing you with your competitors-from the minute you walk in her office. To make the best impression when meeting with a potential customer, contractors should become aware of proper “walk-thru” etiquette, says Terry Sambrowski, executive director…
It’s Here Now: The Switch from MSDS to SDS
A study funded by the U.S. Occupational Safety and Health Administration (OSHA) entitled Health and Safety in the Cleaning Services Industry was released in 2009. The study found that the number of Hispanic workers injured on the job in the U.S., when compared to non-Hispanics and whites, was considerably higher. And as far as work-related deaths, the study also reported, “In the United…