Singapore Winners of the IDC-Enterprise Innovation Award 2010 Announced at IDC’s CIO Summit Today
Singapore, July 29, 2010 – Nine organizations in Singapore were conferred the IDC-Enterprise Innovation Award 2010 at the Singapore leg of IDC’s Asia/Pacific CIO Summit 2010 today. The winners (in alphabetical order) are Central Provident Fund Board (CPFB), Energy Market Company (EMC), Jurong Port, Neptune Orient Lines (NOL), Kim Eng Securities, Singapore General Hospital (SGH) and Singapore 2010 Youth Olympic Games Organising Committee (SYOGOC). The top two winners are YCH Group and Resorts World Sentosa. These winners were selected from among hundreds of high-quality entries submitted by Asia’s top organizations.
In its fourth year running, the IDC-Enterprise Innovation Award gives recognition to companies that are using IT in innovative ways to build a sustainable, competitive advantage for their businesses. The judging process is rigorous. All nominations were reviewed by a distinguished panel of judges comprising of IDC analysts from various research areas and led by Dr. Patrick Chan, Chief Technology Advisor, Emerging Technologies, Practice Group, IDC Asia/Pacific. The top winner/s in each Asia/Pacific country will be automatically entered into the “CIO of the Year” competition. The result will be announced in August 2010.
Here is a snapshot of the dynamic IT winning traits of the nine IDC-Enterprise Innovation Award winners in Singapore (arranged in alphabetical order):
As YCH’s business continues to grow, project “Cloud Hub” was established to enable the delivery of three key ICT services to their customers: infrastructure, software and systems. This project has helped one of YCH’s customer to seamlessly link all their regional manufacturing material hubs. By extensive use of web services, YCH has also enabled their customers to work with hundreds of suppliers, facilitated direct shipments to help their customers, optimize the supply chain model, and more. Significant ROI has been achieved with “Cloud Hub”.
Resort World Sentosa (RWS)
Resort World Sentosa’s (RWS) recent entry in Singapore has been expedited with the help of IT. In the hospitality industry, IT plays an important role in aligning customer service with internal governance. RWS’ Customer, Membership and Services (CMS) system, which took over 21 months to roll-out, was delivered fully by RWS’ in-house IT team. The system is a comprehensive tool for managing customer relationships and helps align RWS’ business units and internal processes to support its dynamic marketing team. RWS’ CMS system has also helped shortened turnaround time for gaming operations resulting in increased revenue for the leisure and gaming company .
Central Provident Fund Board (CPFB)
Central Provident Fund Board (CPFB) continues to modernize its business by embarking on a complete review of its IT system using an enterprise architecture approach to revamp and develop next generation applications. By establishing a common infrastructure (CI) environment, CPFB has enabled its business units to reap lower operating costs through economies of scale. The new environment has also allowed the organization to ensure resilience and overall systems availability.
Energy Market Company (EMC)
Energy Market Company (EMC) shows that scaling a business to include additional business processes can be uncomplicated with their new NEMS settlement system. Incorporating sound architecture design and adoption of tools, the system can help EMC to scale their business vertically to accommodate increase in transaction volume. This initiative highlights innovation in the incorporation of all business logic and calculation stated in the market rules. By externalizing business logic and calculation, changes in market rules can now be implemented faster and independently, providing both business agility and productivity gains for competitive advantage.
Jurong Port Pte Ltd
Jurong Port Pte Ltd recently embarked on a business process reengineering program to transform their General and Bulk Cargo Operations. With the completion of nine projects in a year, Jurong Port Pte Ltd showed that challenge and success can go hand-in-hand. These projects have upgraded the proficiency of IT for their workers in the port with mass deployment of mobile devices in various operational processes. Some other benefits include faster turnaround time, capability to handle increased cargo volumes, as well as achieving an integrated IT blueprint that prepares the organization for the future.
Neptune Orient Lines (NOL)
Neptune Orient Lines (NOL) empowers their customers to do their jobs better by helping them comply with the US Bureau of Customs and Border Protection’s (CBP) “10+2” requirements. This initiative involves extensive collaboration between NOL’s internal stakeholders and their customers across the globe. Although the project was challenging and complex, it was completed in 15 months as part of NOL’s enterprise-wide “REMODEL” strategy. This winning initiative demonstrates that enterprises need to drive partnership initiatives by empowering both their business units as well as their customers with winning strategies that support business operational efficiency and advantages.
Singapore General Hospital (SGH)
Singapore General Hospital’s (SGH) Integrated Health Information System (IHiS) innovates with Bed Management System (BMS) which significantly improves efficiency of bed management in its hospital and enhances co-ordination among various departments for quicker bed turnover. This initiative exemplifies an extensive and efficient synergy of ideas, technology and collaboration across all staff (clinical, administrative and support) and prepares SGH to deal with the possibility of future pandemics. This initiative also incorporates instant communication, automated workflows, automatic bed search and real-time business process management (BPM). Combined with real-time clinical alerts, SGH is paving the way for process optimization in patient care.
Singapore 2010 Youth Olympic Games Organising Committee (SYOGOC)
The Singapore 2010 Youth Olympic Games Organising Committee (SYOGOC) innovates with many “firsts”. The Singapore 2010 Digital Concierge service provides participants with concierge-style services quickly and easily, anywhere they want it and anytime they need it. The Singapore 2010 Digital concierge was one of the initiatives proposed by Singapore which resulted in their winning bid for the Youth Olympic Games 2010. The SYOGOC together with the Infocomm Development Authority (IDA) has also launched a virtual world called Singapore 2010 Odyssey to reach out to youths from all over the world in a fun and interactive way.
Kim Eng Securities
Kim Eng Securities is leveraging cloud strategy to create a competitive difference by hosting its trading application on the Apple iPhone. By leveraging on a cloud service provider in Asia, Kim Eng Securities is able to minimize latency for their KE Trade iPhone mobile trading application ensuring that the speed of application will not be compromised with sudden spikes in end user traffic. Going forward, the company intends to further leverage cloud strategies to help enhance their business development and product innovation capabilities, a move that will assist them in establishing their position as one of the leading securities broker in Asia.
Dr. Chan concludes “The IDC-Enterprise Innovation Award serves as a platform to showcase the technology innovations that have enabled or led the way to the success of organizations. We are delighted to see more and more nominations coming in from enterprises across the region, making this one of the most significant IT awards in Asia/Pacific.”
About IDC’s Asia/Pacific CIO Summit 2010
In 2010, IDC’s Asia/Pacific CIO Summit will be held across 10 cities in Asia/Pacific and will see CIOs and senior level IT decision makers from the region come together to discuss, debate and derive winning strategies to take their businesses forward. The summit brings together fresh perspectives from IDC, the best minds from resilient enterprises, and collective intelligence from top business leaders in the Asia/Pacific region to address the challenges today. Based on exclusive inputs from CIOs, IDC has developed cutting-edge topics and for this summit. For more information about the summit, visit http://www.idc.com.sg/CIO_Summit2010.
About the IDC-Enterprise Innovation Award 2010
The IDC-Enterprise Innovation Awards 2010 is in its fourth year running. This award recognizes Asia’s organizations for the novelty, execution and vision of their IT initiatives. One talented IT leader will also be named CIO of the Year. For more information about the IDC-Enterprise Innovation Awards 2010, click here.
For more information, contact:
Dr. Patrick Chan
Lay Fang Tan